Capital Radiology

ABOUT US 🌏
We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging.

We are a part of the Integral Diagnostics (IDX) community, which is a network of community-based medical imaging clinics across Australia and New Zealand including the brands: Capital Radiology, Future Medical Imaging Group, Lake Imaging, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology, APEX Radiology and more. We're a team of over 3000 employees across 150 clinics, filled with experienced staff who put people first.

Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.

• Friendly & Supportive Team
• Training Provided
• Opportunity to develop and grow

ABOUT THE ROLE 💛

Capital Radiology at Eaton is seeking an experienced Part Time Medical Receptionist to be of part our team as the face of our organisation, as you deliver on the highest standards of services to patients, referrers, and community.

This is a Part-Time role, working 3 days per week: Mon, Tues, Fri
Please note that the first 12 - 16 weeks will be training and you will be expected to commit to Full-Time hours during this period. 

Reporting to the site Administration Supervisor, your responsibilities will include:

• Representing Apex Radiology as the first impression of the practice as you meet and greet patients at the front desk.
• Answering the telephone and respond to patient enquiries in an efficient and sensitive manner
• Make a patient bookings while maximising appointment slots
• Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.
• Actioning patient referrals as part of a multi-disciplinary team comprising of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.

ABOUT YOU 😎

• Self-Leading with a consistent Patient First approach.
• Passion for quality patient care and the healthcare industry
• Previous medical receptionist experience using patient entry or bookings system - Medical Imaging, GP or Allied Health (highly desirable)
• Excellent communication skills to build rapport with patients, referrers, and staff by both listening, speaking and writing.
• Display compassion and empathy whilst remaining calm under pressure.
• Ability to work autonomously as well as part of a team.
• Keen eye for detail to ensure accurate data entry into our RIS system as well as EFTPOS and cash handling.
• Proven competency with technology and the ability to use multiple platforms simultaneously.
• Previous leadership or supervisor experience is desirable

CULTURE, BENEFITS & WELL-BEING 🤸‍♀️🎁✨

• PART-TIME Permanant - 3 days per week with a leading professional company including;
• Specialist expertise and chance to expand your medical terminology and knowledge.
• Access to our Employee Assistance Program EAP
• Free onsite parking and subsidised uniforms
• Access to our THRIVE Wellbeing Program supporting your mental, physical, and financial wellness
• Ongoing training and professional development opportunities
• Discounted medical imaging services and access to our Employee Assistance Program (EAP)
• Fitness Passport benefits
• Flare App
• Social Connections & Giving Back programs

HOW TO APPLY 🔎🔎🔎
We believe diversity in all its forms enriches the workplace; regardless of, but not limited to gender, age, disability, nationality, culture, religious beliefs and sexual orientation. We know great minds don’t think alike, so as an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome and consider applications from all qualified candidates, regardless of their background.

If you have any questions or require any adjustments within the recruitment process, please reach out to careers@idxgroup.com.au 

To ensure your application is considered, please apply via the job ad. Applications sent to the Careers inbox will not be considered. Feel free to contact us there only if you need assistance or accommodations with your application.

We are part of the Circle Back Initiative, and we are committed to keeping you informed of your progress either via phone or email after the application close date.

To learn more about Capital Radiology, follow us on LinkedIn, or visit us at Recruitment - IDX Group | Integral Diagnostics | Medical Imaging Services | AUS | NZ