Person, Nurse, Female, Tie, Accessories, Student, Doctor, Girl, Woman


East Melbourne


  • 493602
  • East Melbourne, VIC, 3002
  • Information Technology
  • Full time



The Radiology Information System (RIS) Subject Matter Expert is a highly experienced individual responsible for the daily management of all Capitol Health RIS applications. Leveraging industry experience and technical expertise, the RIS SME will provide regular technical and non-technical solutions advice and outcomes to the business to help optimise workflows and enhance outcomes.


Capitol Health is an ASX listed healthcare organisation that is currently undergoing significant growth and transformation as it delivers its new corporate strategy. A national network of community-based diagnostic imaging clinics including the brands: Capital Radiology, Radiology Tasmania, Imaging Olympic Park, Fowler Simmons Radiology, and Direct Radiology.


  • Reports directly to the General Manager of IT.
  • Maintain the integrity and reliability of the RIS and associated clinical applications on a day-to-day basis.
  • Manage escalated tickets from the Level 1 Support Service team that require advanced troubleshooting/assistance or further training and liaise with vendors to resolve issues, log issues requiring further investigation and obtain updates where needed.
  • Provide expert advice and technical solution outcomes to the business, leveraging your extensive knowledge and expertise in RIS applications, workflows, and integrations.
  • Travel to Capitol Health clinics, as needed, to facilitate end user RIS training, particularly for new radiologists.
  • Assist with any project related tasks as directed by management.
  • On occasion, work outside of standard business hours to support critical RIS issues that may arise.



You will be a self-starter with and a proven ability to work independently and use initiative. Furthermore, you are a strong communicator who can influence without authority to ensure relevant stakeholders are engaged and adhere to company deadlines. 



  • Five (5) years’ experience in a RIS Owner / Manager / SME role supporting either large private radiology or hospital environments.
  • Expert application and technical knowledge of RIS (Karisma, Comrad, Visage or similar)
  • Expert application and technical knowledge of voice recognition systems (Speech Magic, PowerScribe or similar).
  • Advanced application knowledge of PACS (Intelerad, Carestream, Visage or similar).
  • Demonstrates decision making and critical thinking skills.
  • Demonstrated ability to work well within a high performing team environment.
  • Professional stakeholder management skills.
  • Excellent communication skills.
  • Australian Medicare billing experience would be highly desirable.


  • A supportive team environment 
  • Competitive remuneration and benefits 
  • Paid Parental Leave 
  • Potential for growth 
  • Commitment to professional development and education 
  • Flexible and supportive working arrangements 


A competitive salary package will be offered to the successful candidate

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